FAQs

Frequently Asked Questions about TMWC

1. What type of center is TMWC?
   

   We are a type of community center that provides support and recovery services for people living with mental illness. We are certified by the Ohio Department of Mental Health & Addiction Services as a Consumer/Peer Operated Service. This certification means that as your peers, we have been where you are and know first-hand the challenges of living with mental health recovery and wellness.

2. Do you have doctors, nurses, or counselors available?
   

   The TMWC does not provide clinical services. We do not have physicians, counselors, or clinicians available at TMWC.

3. What do I have to do to attend the TMWC?
   
   1. You must live in Lucas County, Ohio.
   2. Be 18 years old or older.
   3. Have a mental health diagnoses.


4. Can I come here if I am not signed up with community mental health center?
   

   You must be in the Lucas County mental health system and have a mental health diagnoses in order to attend TMWC.

5. Do you provide help for substance abuse?
   

   No. There are other agencies with the Lucas County Mental Health and Recovery Services area that provide substance abuse help. Please ask a Peer Supporter for the names of those agencies or refer elsewhere in this handbook.

6. How much does it cost to attend TMWC?
   

   There is a nominal $5 membership fee; however, we do not turn away anyone who qualifies to be a member.

7. Do you have overnight beds?
   

   No. Our hours are Monday through Friday, 9:00 a.m. to 4:00 p.m.

8. Can I bring a family member to TMWC? Can they stay with me?
   

   Yes, if it would help you to feel more at ease.

9. Do you allow children?
   

   We do not allow children. You must be 18 or older to attend.

10. Are there other centers like TMWC in the area?
    

    The Thomas M. Wernert Center is the only program and facility of its kind located in Lucas County

11. Are you a community center for seniors?
    

    Although we have many seniors who attend our programs, we are not a senior’s only community center. Our members range in age.

12. Are you open on weekends?
    

    We are not currently open on weekends. Our hours change due to many factors, including weather, holidays, or a pandemic. Please always check the calendar or call ahead before arriving at the TMWC.

13. Can I get a ride to and from TMWC?
    

    Yes. We provide transportation at no cost for those in need. Please discuss with a peer supporter the available options.

14. Do you serve lunches every day?
    

    No. We do have vending machines, but we do not serve a daily lunch. We sometimes serve lunch as part of a special program. Please check the calendar or newsletter for any type of program where we will be serving lunch

15. What is the difference between mental illness and developmental disabilities?
    

    Developmental Disabilities are chronic conditions that appear at birth or in childhood, usually before age 22.
    
    Mental illness affects mood, thought processes or behavior and can happen to anyone at any time in their life. Mental illnesses are treatable.

16. Can I bring a service animal to TMWC?
    

    No. TMWC has a ‘no pets’ policy. TMWC follows the guidelines set forth by the American Disabilities Act (ADA) to accommodate any member’s service animal. Emotional support, comfort, companionship, or in-training service animals are not considered to be “service animals.” (attach policy)

17. Can I be asked to leave the TMWC?
    

    Yes. There are a number of reasons you may be asked to leave the TMWC. Many are outlined in this handbook. Some reasons include bullying someone, smoking, using profanity, stealing, disrespecting, or harassing others. It is also not acceptable to hit, grab, or touch someone. Be sure to review this entire handbook so that you are aware of what is expected of you as a member of the TMWC.